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It was 36
years ago, Sam Bickford was 35 years old when he got into the
snowmobile business. “It was by accident,” he said, laughing. “I was
in road construction, and one of the guys went up north for Christmas
and he came back with this little Ski-Doo.
“We all said, ‘You’re nuts,’” Bickford remembered. “But soon we
were all outback riding it around. It was a lot of fun.”
That little ‘Doo was the beginning of something BIG. The year was
1966, and Sam Bickford decided to start selling sleds as a sideline.
Not able to get a Ski-Doo franchise right away, Bickford settled for
Moto-Ski. That first year he received just four of them, a 1967 Moto-Ski
Zephyr was the first machine he sold.
With Bickford concentrating on snowmobiles during the winter and
his wife, Sue, running the sled business in the summer months, their
hobby quickly grew. By the early 1970s, Bickford was ready to make
sleds his full-time occupation.
“We were selling quite a few snowmobiles, and I had been working in
construction since I got out of the service at age 21. I was
tired of getting up at 4 a.m. everyday,” he said with a laugh,
explaining his rational for getting out of the building business and
into sled sales.
The increased focus on snowmobiles meant Bickford would need more
space. “The first shop was actually at the construction shop, we just
worked out of the little space there,” he described.
“Then we moved down along the highway because we needed the
exposure,” he said. “The business kept growing to where we needed a
retail shop. I couldn’t sell out of my two-car garage anymore.”
Right after the Bickford’s moved into their new building, they
added Ski-Doo to Moto-Ski, which would eventually entail dropping Moto-Ski.
“We stayed with Moto-Ski until Bombardier gave them up,” said Sam.
“During the energy crisis, Bombardier had to make a decision. They
were the same sled, just a different color, and Moto-ski never really
sold west of the Mississippi anyway,” he said.
It was now 1995, besides adding to their facility, Sam and Sue
Bickford added to their family, now their son Bill Bickford and
daughter Paula Smith own the business. Bill Bickford as you may know,
is one of the top grass drag racers of the decade, and now his nephew,
Chris,
is taking over the racing ranks. Their racing success helps promote
Bickford's Sport Center.
Today, Bickford’s is a multi-line dealer with Ski-Doo being
priority. They keep busy in the summer months with the selling and
service of Boats, Motors and ATV’s.
Business is booming at Bickford’s. They’ve sold an average of 200
Ski-Doo snowmobiles with 2001 being the largest ever. So how has
Bickford’s managed to succeed for 36 years?
“The first thing is you have to enjoy the sport, and we do,” said
Sam, noting that he still rides between 2,500-3,000 miles every year.
“Second, you have to be a good dealer. If you don’t do well in the
service department, you’re not gonna sell to people year after year.
I’m proud that we can service what we sell and keep customers happy,”
he continued. “And that’s the secret behind any selling business.”
A true enthusiast, Bickford, like anyone involved in the sport for
over 30 years, has seen major changes in the sleds.
“When we first started riding snowmobiles, they were like Model Ts,
now they are like Cadillac’s. Most of the guys don’t have any problems
at all. They used to break all the time, he continued. Over the last
10 years, most of the work we do are crashes. Our warranty work has
been very minimal.”
As I edit and type this interview from Snowmobile Business, It
makes me think how much hard work was involved into the growth and
strength of Bickford’s Sport Center. As our motto states, “Champion’s
in Service,” we will strive to continue this tradition for many years
to come.
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